How to avoid fees and charges

ADCU »FEES & CHARGES » How to avoid fees and charges

You can avoid paying fees and charges by observing some simple rules when making transactions, including:

  • Use rediATMs/Reditellers (locations available from www.rediatm.com.au).
  • When you make a purchase at an EFTPOS terminal, withdraw cash at the same time - this will only count as one transaction.
  • When you use your Visa Debit Card, select the 'credit' option (where available)   - the transaction will not be included in your EFTPOS transactions.
  • Use Visa Debit Card to pay bills over the phone, internet or mail.
  • Dishonour Fees:
    • When checking your account balance, it is important to remember that 'current balance' represents what funds are potentially available for withdrawal; whereas 'available balance' represents what is actually available (the difference relates to funds which are not yet cleared or VISA authorisations not yet presented).
    • ATM or EFTPOS: check your balance using online banking www.adcu.com.au or phone banking 1300 13 23 28 before making the withdrawal or EFT transaction.
    • Cheques: ensure you have sufficient funds in your account by checking online or phone banking before writing the cheque.  Also remember that deposited cheques take 3 business days to clear.
    • Direct Debits: budget for these regular expenses by setting up an allotment each pay day and keeping funds in a separate 'sub-account'.  Alternatively, arrange a regular 'internal transfer' from another account to your sub account to ensure funds are always available.


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Products issued by Australian Defence Credit Union Ltd ABN No. 48 087 649 741 AFSL 237 988 unless indicated. Always read and consider our Product Disclosure brochures before making any decisions. Any advice on this site has not considered your objectives, financial situation or needs, which you should consider before acting on our advice. Fees and charges apply, full terms and conditions available on application.